Service & Contact

Easy to do yourself online

Arrange your own holiday using My Roompot. Change your booking up to 28 days before arrival. At no charge!

My bookings

Change

My payments

Frequently Asked Questions

What are the pool opening hours?

You can always find the current swimming pool opening hours in the app and on our website. Enter the park name below and click Continue. You will now see an overview of the opening hours at the selected park. At the top, you can change the date.
Can't select your date? That means the opening hours for this period have not yet been determined. Can't select the name of your park in the search window? This means that unfortunately either we do not know the opening hours or the park does not have a swimming pool.
Continue
How much does the final cleaning cost?

The final cleaning costs vary by park and by type of holiday accommodation. Cleaning a large accommodation is more work, and therefore often a bit more expensive. In many cases, the final cleaning is included. Then the cost of the final cleaning has already been added to the price.

Adding a final cleaning to your booking
If the final cleaning is not included in your booking, you can add it right away. You will find the option and cost under Extras. The final cleaning can also be booked after you have made your booking, on My Roompot. There, you will also see the option and cost under Extras. If you do not book a final cleaning, you opt to do the final cleaning yourself.

Pets
The final cleaning is mandatory if you bring a pet. We will book this for you automatically. You will also see it on your confirmation.
What do I need to do before my departure?
Below we have listed the basic cleanliness requirements for your holiday home when you leave. This is not the same as a final clean. With a final clean the entire accommodation is cleaned.
When leaving your holiday home please always do the following:
- Please place the furniture in the same place as on arrival.
- Place the bed linen and towels at the entrance door, inside a pillowcase.
- Please empty the dishwasher and store the clean dishes in the cupboard.
- Empty the bins and hand in your separated waste at our recycling centre.
- Vacuum the floors.
- Close the windows, turn off the lights and set the thermostat to 15 degrees.
- Empty and sweep the open fire (if there is one).
When and how do I get the key, keycard or PIN for my holiday home?

If your holiday home has access control via a keypad, we will send you the PIN by email at least one day before your scheduled arrival. If access is by keycard you will receive this in the post at least 7 days in advance of your arrival. If you booked within 7 days of your scheduled arrival date, you can pick up the keycard at the Service point.

Key
If you have not received either a PIN or a keycard, your holiday home has traditional lock and key access. You can pick up your key at the Service point when you check in.

Opening hours Service point
Further information about check in and the Service point opening times can be found via Arrival information. To view opening hours, just enter the park name below. Once you click Continue, you will be taken to the opening hours page.
Continue
If you will be arriving after the Service point opening hours, please get in touch beforehand to discuss the key collection procedure.
Will bed linen be provided?

This varies per holiday home. The rental may sometimes include bed linen. If that is the case, there will be bed linen for the number of people booked. If bed linen is not included in the rental, you can always book it as an extra. You can of course bring your own linen from home.

What is included?
Find your accommodation on the website and click on the i next to the price to see what is included. Once you do the booking, you will also see all included items on the statement. Have you booked already? If bed linen is included, it will be stated on your confirmation. You can also find what you have booked in My Roompot, for example in the payment overview.

Bed linen
There are single duvets and pillows in all holiday accommodations, except for Bungalow tent Blue. If you stay over in this holiday tent, you will need to bring your own pillows and duvets or sleeping bags.

Adding a bed linen booking
You can add a bed linen booking up to one day before arrival. This is easily done via My Roompot. Did you already arrive at the park, and forgot to bring something? In many cases - as long as stocks last - you can rent bed linen from the Service point.

See all frequently asked questions

Contact us

If you have a question, we will be happy to assist.

Phone

We are available by phone until 15:00.

(+31)113 - 374 297 (usual calling fees)

Other data

Visiting address
Roompot Service
Schuverweg 2
4462 HK Goes
The Netherlands

Postal address
Roompot Service
Postbus 6
4460 AA Goes
The Netherlands

E-mail address
info@roompot.com

Roompot Service B.V.
Chamber of Commerce no. 22031538
VAT no. NL 0095.83.956.B01

IBAN: NL24ABNA0517343517
BIC code: ABNANL2A

Roompot Recreatie Beheer B.V.
BTW-nummer NL001598739B01
KvK-nummer: 22016130

Service & Contact

Easy to do yourself online

My bookings

Change

My payments

Frequently Asked Questions

﻿What are the pool opening hours?

How much does the final cleaning cost?

What do I need to do before my departure?

When and how do I get the key, keycard or PIN for my holiday home?

Will bed linen be provided?

Contact us

Phone

Other data

What are the pool opening hours?