Frequently asked questions by topic

Whether final cleaning is included, varies by park and by type of holiday accommodation. You can check this by clicking on the i to the right of the total price. If final cleaning is mentioned, it is included. Are you already busy booking? You can see what is included by default in the account statement. If you have already booked, just check your confirmation. The payment overview on My Roompot also shows what you have booked. If you don't see final cleaning listed, then it's not included. Of course, booking final cleaning is possible.

Below we have listed the basic cleanliness requirements for your holiday home when you leave. This is not the same as a final clean. With a final clean the entire accommodation is cleaned.
When leaving your holiday home please always do the following:

• Please place the furniture in the same place as on arrival.
• Place the bed linen and towels at the entrance door, inside a pillowcase.
• Please empty the dishwasher and store the clean dishes in the cupboard.
• Empty the bins and hand in your separated waste at our recycling centre.
• Vacuum the floors.
• Close the windows, turn off the lights and set the thermostat to 15 degrees.
  
• Empty and sweep the open fire (if there is one).

This varies per holiday home. The rental may sometimes include bed linen. If that is the case, there will be bed linen for the number of people booked. If bed linen is not included in the rental, you can always book it as an extra. You can of course bring your own linen from home.

This varies per holiday home. We differentiate between a towel package and a kitchen towel package. Sometimes these packages are already included in the rental. If that's the case, there will be 1 package of kitchen towels, and hand towels for the number of people booked. If hand or kitchen towels are not included in the rental, you can always book them extra. You can of course bring your own towels from home.